Frequently Asked Questions

Most residential projects take 1-3 days depending on square footage and floor condition. The process involves multiple stages: cleaning, grinding (if needed), polishing, and sealing. We'll provide a detailed timeline during your free assessment. Commercial spaces vary based on size and required services.

Absolutely. We use professional-grade, floor-safe solutions that are non-toxic and environmentally responsible. Once the floors are completely dry, they're completely safe for your family and pets. Wehappy to provide product information if you have specific concerns about allergies or sensitivities.

For residential spaces, we recommend professional cleaning every 6-12 months to maintain optimal appearance and protect your investment. High-traffic commercial areas may need monthly or quarterly service. We can create a customized maintenance plan tailored to your specific needs and budget.

Yes, we stand behind our work with a satisfaction guarantee. If you're not completely happy with the results, we'll make it right. Specific warranty terms vary by service type. We'll discuss warranty details during the quote process so you know exactly what to expect.

We primarily serve Pineville, Alexandria, and Central Louisiana. We're happy to discuss projects outside our primary service area — just give us a call to see if we can help. For very remote locations, travel fees may apply.

We work with virtually all floor types including hardwood, marble, terrazzo, concrete, ceramic tile, porcelain, vinyl, LVT, and more. Our technicians are trained to assess and handle each material appropriately to ensure the best results without damage.

Pricing depends on several factors: floor type, square footage, current condition, and desired finish level. Our starting prices range from $1.50/sq ft for polishing. We provide free, no-obligation quotes after assessing your specific situation. Check our services page for general pricing guidelines.

We ask that you clear furniture from floor surfaces before our arrival. For heavy furniture that cannot be moved, we can work around it, but some areas may not be accessible. We're happy to discuss furniture moving options when we schedule your service.

Typically, you can walk on polished floors after 2-4 hours, but we recommend waiting 24 hours before placing furniture back. For complete curing, allow 48-72 hours. We'll provide specific care instructions for your floor type after service.

Most surface scratches can be removed through our polishing process. Deep scratches or gouges may require board replacement (for hardwood) or specialized repair. We'll assess your floors during the free inspection and recommend the best approach.

We offer same-day service when available, subject to technician scheduling. For commercial clients with urgent needs, we do our best to accommodate emergency requests. Call us at (318) 792-6852 to discuss your timeline.

We accept cash, check, and all major credit cards (Visa, MasterCard, American Express). For commercial accounts with established relationships, we can arrange net-30 payment terms with prior approval.